ABOUT NATCO
who we are
NATCO was founded back in 1988 to bring automotive excellence
and quality products and services to Egypt. Over the years we
developed strong partnerships with global names in the industry
and we have established our own subsidiaries in
a variety of industries, ranging from Mercedes-Benz
dealerships, manufacturing spare parts services, car care,
insurance, CSR, car lubricants and vehicle tuning.
Moreover we are establishing the 1st and main E-Mobility and EV
hub in Egypt. Providing our market with up-to-date technologies
in the automotive solutions.
Our vision, mission & values
Vision
Leading the innovation of sustainable integrated mobility solutions.
Mission
Committed to be a customer-centric organization that strives to deliver ultimate customer experience while providing continuous growth for our human capital, shareholders and making a positive impact on our community.
Values
Five values lie at the heart of our business, these values act as guiding principles for our daily activities. It’s the way we do things around here.
A letter
from our ceo
We all pride ourselves on working at NATCO, calling ourselves
generational pioneers by nature, boasting 34 years of excellence
through outstanding standards of service, that only match our
aspirations to keep calling ourselves the best.
This status was conceivable only through a set of distinct
values that we believe are the cornerstones of our business
model, one that we continuously expand and grow with the years,
to lead the innovation as Egypt’s true integrated mobility
solutions provider. To achieve this vision, we are always
committed to be a customer-centric organization that strives to
deliver the ultimate customer experience, while driving growth
for our people and shareholders, creating a true impact on our
sector and community.
Customers are at the heart of everything we work on at NATCO,
across all our services and products. We understand that our
services and products form a great part of our customers’ lives,
which they rely on greatly and have immense confidence in. We
respect that, and we appreciate that. Therefore, we handle
difficult situations with patience, care, and understanding of
customers’ viewpoints. Through this approach, we were able to
achieve a remarkable 93% retention rate for our customers, with
generations of customers’ families dealing with all NATCO
subsidiaries. Our ability to maintain such standards to our
customers is only attainable by the skills and talents of all
our people, which we work on developing constantly while
adhering to our values, that enabled us to deliver consistent
quality services that live up to our legacy and our customers’
expectations.
Our people are the true immeasurable assets of NATCO, that’s we
prioritize the development process it requires to grow
world-class talents. That’s the main pillar of our star
portfolio of services and products.
We strive at NATCO to maintain our customers’ trust for more
years to come, and further building our business model and
portfolio, to become Egypt’s biggest mobility solutions
provider.
Yasser Saleh
CEO for Natco Group